Milan’s milestone in inclusive mobility thanks to a fully accessible metro network

Milan’s milestone in inclusive mobility thanks to a fully accessible metro network

February 2026 – Milan has reached a major achievement in sustainable and inclusive mobility: the city’s metro network is now fully accessible. The ambitious programme launched by ATM Group together with the Municipality of Milan has been completed on schedule, ensuring barrier-free travel across the network ahead of the Milan-Cortina 2026 Winter Olympic and Paralympic Games.

This result is thanks to an investment of €80 million, funded jointly by the Municipality and ATM, with additional resources from the National Recovery and Resilience Plan (PNRR) and other ministerial funds.

Regarding M1 and M2 lines, in recent days 43 new lifts and 28 stairlifts have entered service. As a result, Line M1 is now fully accessible, while Line M2 has reached 91% accessibility, with full completion expected in the coming months following the upgrade of the remaining three stations. The works were particularly complex, involving the full design and construction of new infrastructure within stations originally built in the 1960s.

Line M3 has seen a full replacement of 42 lifts and the complete renewal of 52 escalators. The systems on Line M3 had reached the end of their technical life cycle, as the Yellow Line was the first metro line in Milan to be designed as fully accessible when it opened in the 1990s.

Today, ATM Group manages in Milan around 1,000 lifts, stairlifts and escalators across its five metro lines. To support passengers, all visual information related to accessibility has been updated. All 4,900 metro maps have already been revised as well as the replacement of signage in stations, on platforms, inside trains and on digital displays.

Passengers can also check the real-time accessibility status of the entire public transport network through the ATM Milano App. A new feature has been introduced allowing users to view accessibility information not only for the metro but also for buses, trams and trolleybuses. A dedicated icon is now available also at surface stops. This service complements the well-established “Barrier-Free Information” feature, which provides real-time updates on lifts and stairlifts across all five metro lines and is used daily by around 2,000 passengers.

 

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